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Problem with The Sims 4 CAS Demo?

Discussion in 'The Sims 4 General Discussion' started by ricky, Jul 14, 2014.

  1.  
    ricky

    ricky

    Messages:
    2
    Whenever I try to open it, it shows up in this tiny window, nothing even showing, and it begins to not respond right away, then crashes.
    I didn't actually earn it though, I tried to play it through my friend. But that shouldn't be a problem if I'm logged into their Origin? Is there a way to fix this problem?
    ricky, Jul 14, 2014
    #1
  2.  
    Aesir23

    Aesir23

    Messages:
    40
    Origin ID:
    Aesir26
    I'm not sure if there is but that is probably something you should report to EA so they can fix it before the demo's universal release.
    Aesir23, Jul 14, 2014
    #2
  3.  
    ricky

    ricky

    Messages:
    2
    Where do I report?
    ricky, Jul 14, 2014
    #3
  4.  
    Aesir23

    Aesir23

    Messages:
    40
    Origin ID:
    Aesir26
    There's a feedback thread in the Sims 4 section of the Sims official forum. It's stickied so it should be right at the top.
    Aesir23, Jul 14, 2014
    #4
  5.  
    SleepyD2k

    SleepyD2k

    Messages:
    219
    Origin ID:
    CanelaCaliente/SweetieTreats
    Contact customer support. They should be able to help you with the problem.
    SleepyD2k, Jul 14, 2014
    #5
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