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Problem with CAS Demo

Discussion in 'The Sims 4 General Discussion' started by Veronika, Aug 12, 2014.

  1.  
    Veronika

    Veronika

    Messages:
    32
    Origin ID:
    dab1gv
    Hi guys,

    So my Demo installed in about thirty seconds, and I was so excited. So I launched it, just to make sure it'll run, and it did. It was fine until it got past the video - then it loaded up CAS. The edges of the screen were clipped - I can barely see the gallery button but can't find the options button. I wish I had a screenshot, but it's 6:30am AEST and I'm on my way to school.
    Any way to change this? I'm running Windows 8.1 if that helps.
  2.  
    Rekalty

    Rekalty

    Messages:
    86
    Origin ID:
    Rekalty
    You may be able to change settings using the config.log file in the folder: Documents\Electronic Arts\The Sims 4 Create A Sim Demo.
    Try lowering the Resolution from there. May also help to set it to windowed (FullScreen 0)
  3.  
    SleepyD2k

    SleepyD2k

    Messages:
    219
    Origin ID:
    CanelaCaliente/SweetieTreats
    You need to change the resolution under the settings in the game.
  4.  
    Rekalty

    Rekalty

    Messages:
    86
    Origin ID:
    Rekalty
    She can't, if she's unable to access the options ingame :p
    • Agree Agree x 1
  5.  
    Veronika

    Veronika

    Messages:
    32
    Origin ID:
    dab1gv
    Is there any way to change it without going into options? I'll try it when I get home from water polo.
  6.  
    Rekalty

    Rekalty

    Messages:
    86
    Origin ID:
    Rekalty
    Look another look in the folder, there's a Options.ini file you might be able to edit, to change the resolution. Just open the file and search for resolution, you'll find it easily.
  7.  
    Veronika

    Veronika

    Messages:
    32
    Origin ID:
    dab1gv
    Thank you! I'll do it when I get home
  8.  
    themadbaldchick

    themadbaldchick

    Messages:
    1
    No need to go into any files or folders.... when the Demo is opened up, just hit "esc" and a menu will appear. Go into "Game Options" from that menu. There is an option to change the resolution in there. I had the same problem as yourself, and found that the best resolution for me was 1768x992. Hope this helps :)
    • Informative Informative x 2
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