1. Do you want Unlimited Mod and Skin downloads, Access to ALL premium/paid mods, No Delay Between Downloads, No Ads, a Blog, LOADS of site benefits and more! For one small monthly fee! Starting from $6.99 p/m - ✭ Join our Sims 4 V.I.P Club Here ✭ & Find out more about V.I.P here

Pink and blue lines across screen.

Discussion in 'Technical Support & Bug Reports' started by Connie Miller, Sep 5, 2014.

  1.  
    Connie Miller

    Connie Miller

    Messages:
    1
    Origin ID:
    kulgrl
    I am having technical problems with my Sims 4. I have Windows 7 and is up to date on drivers. I have pink and blue lines across the screen over the play buttons, create buttons, etc. How do I fix this?
    • Informative Informative x 1
  2.  
    Victoria Song

    Victoria Song

    Messages:
    77
    My Sims 4 game has a lot of glitches already :mad: I don't understand why. I have a completely brand new physical copy bought the exact release date... My sims will turn pitch black and so will some objects as well as the glitching lines - familiarly seen in the previous TS3. I have to keep ending process of "task" without actually having a long time of enjoyment of story progression :wtf2:

    Day one when I installed (which btw took a horrendously long time with a few errors to have to start re-installing once again :bawling:) game worked smoothly while building - though a few hours into it some windows turned pitch black too. Yesterday was day three of playing and glitching has gone haywire :arghh:

    My laptop is a Windows 7 and definitely not a high-end one, with 4GB of memory - though I only have intel core i3. Thought this game was supposed to run more smoothly with low-end PC. Should I hold off playing until I get a new computer (which may take several months to a year because I don't have that kind of money) :facepalm:? Or is there another way this problem can be fixed :anyone:

    Thank you for your time :nailbiting::unsure:
  3.  
    Victoria Song

    Victoria Song

    Messages:
    77
    I too have posted my problems with game, though I am not fully meeting system requirements. Glad I'm not alone in tech problem with game /:
  4.  
    Korvaz

    Korvaz

    Messages:
    359
    Sounds like it could be graphic issues. What's your current graphic card brand and model? I'll do a bit of searching around.
  5.  
    Luthien Rising

    Luthien Rising

    Messages:
    127
    Origin ID:
    luthienrising
    I wonder if this could be one of those conflicting graphics card issues that seems to be causing the deformed-baby problem too ...
  6.  
    Victoria Song

    Victoria Song

    Messages:
    77
    Where do you find out about what graphic card brand and model ? Hopefully I don't have to take it out of laptop if that is the case... Or if I had to buy a new one, wouldn't it be expensive and hard to figure out how to put back in ? Or should I just wait to get a brand new computer with even better graphics ????? Thank you for the reply :D
  7.  
    Korvaz

    Korvaz

    Messages:
    359
    Start Menu > Search "Run" or "dxdiag" > Click Display Tab and screenshot the device box
    • Informative Informative x 1
  8.  
    Victoria Song

    Victoria Song

    Messages:
    77
    Thank you. Will check out and let you know... Though I had readjusted game options to laptop run, and game seems to respond smoothly :)
    • Like Like x 1
  9.  
    Victoria Song

    Victoria Song

    Messages:
    77
    Here is the screenshot & thanks again, I appreciate it :)

    Attached Files:

    • Optimistic Optimistic x 1
  10.  
    Emmacupcake13

    Emmacupcake13

    Messages:
    2
    Origin ID:
    Emmacaupcake13
    Could you post a screenshot of the same, but on the display tab? That's where the graphics card info will be :)

    Could you do the same please Connie?
    • Agree Agree x 1
    • Useful Useful x 1
    • Optimistic Optimistic x 1
  11.  
    CoolIcee

    CoolIcee

    Messages:
    2
    I FIGURED IT OUT!

    Go to control panel, hardware and sound, choose device manager, choose display adapters drop down menu, right click the driver, then choose search for update. After your computer updates and restarts it will be fixed! Now my game is working and the annoying lines are gone!


    :D :D :D
    Last edited by a moderator: Sep 7, 2014
    • Like Like x 1
    • Dislike Dislike x 1
    • Optimistic Optimistic x 1
  12.  
    Sims4Forum

    Sims4Forum The Boss Site Owner

    Messages:
    1,008
    Yeah, Emma is right :) just switch to the display tab and take another piccy :) I have a feeling its Intel HD graphics as most budget laptops have these days. The few laptops that do actually have dedicated graphics cards are the more expensive ones which very few people have.
  13.  
    Sims4Forum

    Sims4Forum The Boss Site Owner

    Messages:
    1,008
    *double post*

    but good find, hopefully this helps everyone!
    • Like Like x 1
  14.  
    CoolIcee

    CoolIcee

    Messages:
    2
    Me too. This bug was SOOO annoying.
  15.  
    Kllowery2

    Kllowery2

    Messages:
    1
    This didn't work for me! ): I don't know what to do?!
  16.  
    Lauren reeve

    Lauren reeve

    Messages:
    1
    Has anyone figured this out yet. Tried everything and it's still not working!
  17.  
    Ronny Lee Yong

    Ronny Lee Yong

    Messages:
    1
    Thanks buddy! Very helpful! I've thought of buying a new pc due to this graphic card...Intel(R) HD Graphics. But now it works, I update the software and restart just like you said, Thanks a lot!!
  18.  
    skylar

    skylar

    Messages:
    1
    I did exactly what y'all said to do. Turned out I was already updated. Still having the problem with the lines. Does anyone have any other idea?
    thanks
    • Agree Agree x 5
  19.  
    Korvaz

    Korvaz

    Messages:
    359
    @Kllowery2 , @Lauren reeve , @skylar : Are you guys using laptops, by any chance?

    If CoolIce's suggestion didn't work you may have to wait for a game update that addresses the issue, unless EA stated that your specific GPUs won't be supported.
    • Like Like x 1
  20.  
    Lizabethan

    Lizabethan

    Messages:
    1
    I'm having the same problem and I followed the instructions that you guys figured out but it didn't help. Do I need to buy a new graphics card and if so what kind do I need? I just got the game yesterday.
Similar Threads: Pink blue
Forum Title Date
The Sims 4 General Discussion Endless Pink and Blue Lines! (Graphic Problem!) Dec 25, 2015
Technical Support & Bug Reports Blue Pink and White lines all over screen, HELP!! Sep 19, 2014
Technical Support & Bug Reports There are weird pink, green, and white flashes in my sims 4 game? Nov 26, 2016
Sims 4 Custom Content Non Default Sheer Pink Lipstick Aug 24, 2014
Technical Support & Bug Reports Dark blue Cupboards Nov 20, 2016

Share This Page

Sims 4 Nude Mod | Sims 4 Mods | Nintendo Switch | Nintendo Switch Forum | Switch forum | Switch News sims 4 nude mod