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Save file missing?

Discussion in 'Technical Support & Bug Reports' started by Meline, Sep 9, 2014.

  1.  
    Meline

    Meline Dutchie

    Messages:
    384
    Origin ID:
    meline134
    I tried to manage my world by adding some households, but by doing so it somehow reset my save file?
    I've lost ALL progress on my legacy game :c
    Any one have any idea how I can get it back?
    Meline, Sep 9, 2014
    #1
  2.  
    Gigi

    Gigi The Boss Site Owner

    Messages:
    569
    Awww I am sorry to hear that! That's real frustrating. :(

    I don't have any idea on how to get your saved file back if it just suddenly went missing. I googled some and found this solution elsewhere via EA, but I don't know how it would work with you at all so use it at your own caution. Don't know if this may cause you to lose other families or something.:

    1. Exit the game
    2. Open your Documents and then Electronic Arts - C:\Users\[YOUR USER NAME]\Documents\Electronic Arts\
    3. Open The Sims 4 and locate the saves folder. - \\The Sims 4\saves
    4. Remove the FIRST save file to somewhere else or just delete it - Slot_00000001.save
    5. Find the latest save file - Slot_00000001.save.ver4
    6. Take out the ".ver4" so that it looks like Slot_00000001.save
    7. Restart the game
    The latest version (.ver4) is the latest save file of the game ... however, it may not be exactly where you left off. It is still better than nothing.
    Gigi, Sep 9, 2014
    #2
  3.  
    Meline

    Meline Dutchie

    Messages:
    384
    Origin ID:
    meline134
    Thanks, I'll definitely be trying that.
    I was trying to add some families into my world, but instead it reset my game to the very start.
    It's the only real game I've been playing so it's not too bad if I lose some other families.

    Thanks again
    Meline, Sep 9, 2014
    #3
  4.  
    Meline

    Meline Dutchie

    Messages:
    384
    Origin ID:
    meline134
    I've been trying but failing :(
    I'll just start a new game
    Meline, Sep 9, 2014
    #4
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